[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.6.5″ _module_preset=”default”][et_pb_fullwidth_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/WT_pilotage.jpg” title_text=”WT_pilotage” _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_row _builder_version=”4.6.5″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font_size=”18px” header_font=”|||on|||||” text_orientation=”center”]<\/p>\n
Digital transformation program in performance management <\/strong><\/p>\n \u00a0From design to global roll-out, implementation of automated, shared and sustainable performance management solutions<\/span><\/a>.<\/span><\/p>\n [\/et_pb_text][et_pb_button button_text=”PDF Brochure” _builder_version=”4.9.2″ _module_preset=”default” url_new_window=”on” button_url=”https:\/\/www.coventeam.com\/wp-content\/uploads\/pdf\/FICHE-WETRANSFORM-PERF-RESEAUX.pdf” button_alignment=”center” custom_padding=”|46px|||false|false” custom_button=”on” button_icon=”%%158%%” button_on_hover=”off” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#f8f8f8″][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_2_font=”|||on|||||” text_orientation=”center”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_4″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#ffffff” custom_padding=”|15px||20px|false|false” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_scale__hover=”110%|110%”][et_pb_text _builder_version=”4.6.5″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#ffffff” text_font_size=”30px” background_color=”#95c11e” text_orientation=”center” width=”64px” module_alignment=”center” height=”64px” custom_margin=”-32px||||false|false” custom_padding=”20px||||false|false” border_radii=”on|100%|100%|100%|100%”]<\/p>\n 1<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/PICTO-AUDIT-gris.png” title_text=”PICTO-AUDIT-gris” align=”center” _builder_version=”4.6.6″ _module_preset=”default” max_width=”180px”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#ffffff” custom_padding=”|15px||20px|false|false” transform_styles__hover_enabled=”on|hover” transform_scale__hover=”110%|110%” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.6.5″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#ffffff” text_font_size=”30px” background_color=”#95c11e” text_orientation=”center” width=”64px” module_alignment=”center” height=”64px” custom_margin=”-32px||||false|false” custom_padding=”20px||||false|false” border_radii=”on|100%|100%|100%|100%”]<\/p>\n 2<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/wt_picto_2.png” title_text=”wt_picto_2″ align=”center” _builder_version=”4.6.5″ _module_preset=”default” max_width=”180px”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#ffffff” custom_padding=”|15px||20px|false|false” transform_styles__hover_enabled=”on|hover” transform_scale__hover=”110%|110%” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.6.5″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#ffffff” text_font_size=”30px” background_color=”#95c11e” text_orientation=”center” width=”64px” module_alignment=”center” height=”64px” custom_margin=”-32px||||false|false” custom_padding=”20px||||false|false” border_radii=”on|100%|100%|100%|100%”]<\/p>\n 3<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/wt_picto_3.png” title_text=”wt_picto_3″ align=”center” _builder_version=”4.6.5″ _module_preset=”default” max_width=”180px”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#ffffff” custom_padding=”|15px||20px|false|false” transform_styles__hover_enabled=”on|hover” transform_scale__hover=”110%|110%” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.6.5″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#ffffff” text_font_size=”30px” background_color=”#95c11e” text_orientation=”center” width=”64px” module_alignment=”center” height=”64px” custom_margin=”-32px||||false|false” custom_padding=”20px||||false|false” border_radii=”on|100%|100%|100%|100%”]<\/p>\n 4<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/PICTO-PERENNISER-gris.png” title_text=”PICTO-PERENNISER-gris” align=”center” _builder_version=”4.6.6″ _module_preset=”default” max_width=”180px”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#4a4948″ saved_tabs=”all”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_2_font=”|||on|||||” text_orientation=”center” background_layout=”dark”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/www.coventeam.com\/wp-content\/uploads\/WT_crescendo-plus.jpg” alt=”Crescendo+ program” title_text=”Crescendo+” _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.9.1″ _module_preset=”default” background_layout=”dark” custom_padding=”0px|||||”]<\/p>\n The Pack<\/strong> Starter<\/strong> programme<\/a>,\u00a0is well known among sales rep networks at PSA and was actively rolled out by the Coventeam<\/strong><\/a> group. It involves supporting colleagues in customer experience workshops to improve service quality and active welcoming. The program is supported by the Crescendo tool, initially using Excel and requiring monthly imports of DMS data, to manage the part\u2019s performance during the workshops. Supported by a clear demand from their network, the PSA Group wanted to digitalize<\/strong> this platform to save time<\/strong>\u00a0 and make facilitation of the parts business standard procedure<\/strong> in the workshop. In partnership with the project team and Coventeam\u2019s business experts in automotive after-sales, We Transform supported the design and roll-out of this digital platform:<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_button button_url=”#Temoignage%20PSA” button_text=”Testimonial from Thierry Haussaire, PSA Group ” _builder_version=”4.6.6″ _module_preset=”default” custom_button=”on” button_bg_color=”rgba(0,0,0,0)” button_icon=”%%86%%” button_icon_placement=”left” button_on_hover=”off” custom_margin=”||0px||false|false” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#95c11e” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” header_2_font=”|||on|||||” text_orientation=”center”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”1_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”|||on|||||” background_color=”#95c11e” text_orientation=”center” background_layout=”dark” custom_margin=”||10px||false|false” custom_padding=”10px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_orientation=”center”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”|||on|||||” background_color=”#95c11e” text_orientation=”center” background_layout=”dark” custom_margin=”||10px||false|false” custom_padding=”10px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_orientation=”center”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”|||on|||||” background_color=”#95c11e” text_orientation=”center” background_layout=”dark” custom_margin=”||10px||false|false” custom_padding=”10px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_orientation=”center”]<\/p>\n A consulting team and business experts to set up simple and effective business dashboards<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font=”|||on|||||” background_color=”#95c11e” text_orientation=”center” background_layout=”dark” custom_margin=”||10px||false|false” custom_padding=”10px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_orientation=”center”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default” background_color=”#f8f8f8″][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default” text_font_size=”20px” header_2_font=”|||on|||||” text_orientation=”center”]<\/p>\n More than customers, partners who trust us<\/p>\n [\/et_pb_text][dipl_logo_slider logo_per_slide=”4″ slider_loop=”on” show_arrow=”off” show_control_dot=”off” logo_per_slide_tablet=”3″ logo_per_slide_phone=”1″ _builder_version=”4.7.2″ _module_preset=”default” background_color=”#ffffff”][dipl_logo_slider_item logo_alt=”Logo Citro\u00ebn” upload_logo_image=”https:\/\/www.coventeam.com\/wp-content\/uploads\/logo_citroen.png” _builder_version=”4.6.6″ _module_preset=”default”][\/dipl_logo_slider_item][dipl_logo_slider_item logo_alt=”Logo Peugeot” upload_logo_image=”https:\/\/www.coventeam.com\/wp-content\/uploads\/logo_peugeot.png” _builder_version=”4.6.6″ _module_preset=”default”][\/dipl_logo_slider_item][dipl_logo_slider_item logo_alt=”Logo Toyota” upload_logo_image=”https:\/\/www.coventeam.com\/wp-content\/uploads\/logo_toyota.png” _builder_version=”4.6.6″ _module_preset=”default”][\/dipl_logo_slider_item][dipl_logo_slider_item logo_alt=”Logo YVES ROCHER” upload_logo_image=”https:\/\/www.coventeam.com\/wp-content\/uploads\/logo_yves-rocher.png” _builder_version=”4.6.6″ _module_preset=”default”][\/dipl_logo_slider_item][\/dipl_logo_slider][et_pb_testimonial author=”Thierry Haussaire” job_title=”Roll-out\/project manager, Sales Department, France” company_name=”PSA Group” portrait_url=”https:\/\/www.coventeam.com\/wp-content\/uploads\/Temoignage_Thierry-Haussaire-PSA-scaled.jpg” module_id=”Temoignage PSA” _builder_version=”4.6.6″ _module_preset=”default”]<\/p>\n \u2018The\u00a0Starter Pack is well known among our sales rep networks and was rolled out by Coventeam to facilitate the after-sales business in our workshops. For over 10 years, it has been a formative coaching program that is highly operational and generates additional business in our workshops.<\/p>\n Recently, we have also digitalized<\/strong> the program management tools to facilitate coordination and make life easier for our sales reps and, in future, our dealerships. With our new Crescendo+ solution,<\/strong> network DMS data is uploaded automatically to allow the point of sale to access its key performance indicators for the workshop in 1 click<\/strong>, via PC, tablet or smartphone. The goal is clear: save time and improve performance\u2019.<\/strong><\/p>\n<\/div>\n<\/div>\nThe process<\/h2>\n
Define management needs<\/h2>\n
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Implement on-the-ground pilot<\/h2>\n
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Support the roll-out<\/h2>\n
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Sustain and handover<\/h2>\n
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Client case study: the Crescendo+ programME<\/h2>\n
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We Transform\u2019s added value<\/h2>\n
Volume\u00a0<\/h3>\n
Level 1 and 2 support and the capacity to manage volume and industrialize the program<\/span><\/h3>\n
Digitalization<\/h3>\n
Coordination with publishers for the implementation of interfaces and data tracking. Solutions accessible on mobile devices<\/span><\/h3>\n
Business expertise<\/h3>\n
Transformation<\/h3>\n
Change management to ensure correct use within the business and provide meaning<\/span><\/h3>\n
References<\/h2>\n